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Operations platform / Software build

ReturnIQ

Returns intelligence, pre-dispatch COD risk scoring and courier remittance reconciliation in one operational platform.

ReturnIQ project visual

Project interface captured from the supplied source running locally.

The problem

Return decisions and courier settlements often sit in disconnected spreadsheets. ReturnIQ connects cost, risk and recovery in one workflow.

What the build includes

  • Return intake, scoring and explainable recommendations
  • Rule-based pre-dispatch COD risk assessment
  • Courier remittance imports and discrepancy reporting
  • Organisation accounts, permissions, workflows and audit records
  • Model evaluation, evidence management and human review

Scope & availability

Return-cost modelling and rule-based risk scoring serve different purposes. Model accuracy and business savings depend on the data and operating environment.

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